BonanzaCity Casino Terms of Use

These Terms and Conditions explain the rules for using BonanzaCity’s online casino services and the relationship between BonanzaCity and each person who creates or uses an account. By registering or using the platform, you agree to follow these terms, applicable promotion rules and any instructions shown during account or payment activity.

Account responsibilities

You are responsible for the accuracy of the information you provide and for keeping your login details secure. Use your own account and do not let another person access or use it. Keep your contact details up to date so we can reach you about your account, verification or transactions. The account currency selected during registration cannot be changed after the account is created.

Tell us promptly if you suspect unauthorised access or activity. We may review account activity, restrict access or suspend an account if details appear inaccurate, account security is at risk, or these terms may have been breached.

Eligibility requirements

You may register and use BonanzaCity only if you are legally permitted to do so where you are located and can meet the requirements that apply to your use of the platform. You must provide truthful registration details and respond to reasonable account checks. We may refuse or restrict access where eligibility cannot be established.

Acceptable platform use

Use the platform for personal entertainment and do not interfere with its operation, attempt to access another person’s account, or use false or misleading information. You must not use the platform for unlawful activity or attempt to gain an improper advantage. We may investigate suspicious activity and take appropriate action, including limiting or suspending account access.

Bonuses and promotions

Each promotion is subject to its stated conditions, including any qualifying activity, wagering requirement, expiry period and maximum bet. Welcome bonuses and free-spin winnings carry 40x wagering and must be wagered within seven days. The maximum bet while wagering a welcome bonus is $5. Live cashback carries 1x wagering within its seven-day wagering period; live game shows do not qualify for its cashback calculation.

Promotion codes must be entered as directed, where required. We may withhold or remove a promotion or related winnings if its conditions are not met or if activity breaches these terms. Check the conditions shown for an offer before opting in or using it.

Deposits and withdrawals

Use a payment method available to you and ensure that payment details belong to you or that you are authorised to use them. Deposited funds must be wagered three times before a withdrawal request. Withdrawals may be subject to account and transaction checks. Identity verification is required before your first withdrawal, and we may request further information when needed to review an account or payment.

Withdrawal limits are $5,000 per week and $15,000 per month. Progressive jackpot winnings are paid in full. An account inactive for 12 months may incur a dormancy fee.

Disputes and support

If you have a concern about your account, a transaction or platform activity, contact customer support through live chat, email or the online contact form. Include relevant details so we can review the matter. We will assess concerns using the information available in the account and transaction records and respond through an appropriate support channel.

Updates to these terms

We may update these terms to reflect changes to platform operations or account requirements. The current version will be available on the platform. Please review it periodically, particularly before using an account or promotion after changes are made. Continued use of BonanzaCity after an update means you agree to the revised terms.